When we talk about owning your own WSI franchise., we often mention the security of owning your own business.
There’s a lot to be said for it, including the financial security, the emotional security and many other elements of the idea. However, one of the most important is the security that comes from being able to give a quick response to unexpected changes.
Large businesses end up being very bureaucratic
. This is a necessary process, because large businesses have a vast amount of information to handle — financial, personnel, public relations — it all adds up. Thus, large businesses build up a layer of red tape to control and organize the collection of all this information and all decisions that come with operating a business. The problem is, anyone who’s dealt with red tape understands that it leaves very little discretion to any one member of the organization. Procedure must be followed, even if it’s clear that the solution lies slightly outside the manual. This is why when you call technical support places, you always hear, “Have tried turning it off, then on again?”